Remove key hook plate located on backside of door by sliding upward.
Sentry safe door handle loose.
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The safe door is open now so i can.
Find answers to the most frequently asked questions about sentrysafe products.
I can t close my safe door because the door is locked bars keep me from closing the door.
Can t get the safe open even with the key.
The handle is too loose to unlock it and just spins.
Unlock door with override key pull handle down to open.
When i enter the combo and press enter i here it release and the unlocked icon lights.
Request a key replacement and a combination recovery for your sentrysafe product with our quick and easy replacement and recovery process.
Insert 4 batteries as indicated do not use rechargeable or non alkaline.
I got over 50 because of a broken handle.
The correct code appears on the screen but handle will not open safe.
Slide key hook plate back into place make sure cover is locked in place.
Do not mix old with new batteries or mix brands of batteries.
Sentry safe is still closed for the holidays.